Technical services · Service

Maintenance services

Professional service of energy devices and systems – primarily district heating substations, heating installations and automation and control systems. We provide quick response to notifications, professional diagnostics and comprehensive service throughout Poland – during the warranty period and post-warranty.

Technik serwisu podczas diagnostyki węzła cieplnego

All of Poland

service throughout the country

Quick response

efficient receipt of the notification and fault diagnosis

Support at all times

service during the warranty period and post-warranty

Scope of service services

Comprehensive service. From diagnosis to commissioning

Technical and periodic inspections

Control of equipment operation, assessment of technical condition and optimization of system operation.

Installation and commissioning

Professional implementation and configuration of devices and automation.

Spare parts

Selection and delivery of components – only original parts from proven suppliers.

Service and repair

Quick diagnosis and troubleshooting of district heating substations and heating installations.

Why Elektrotermex service?

Reliability, safety and efficiency

Quick response to reports

Extensive experience in substations and heating systems

Technical support and consulting

Original parts and compatible solutions

Comprehensive service from diagnosis to commissioning

Online service request

How to report a service?

Wypełnij poniższy formularz serwisowy, podając szczegóły dotyczące urządzenia oraz problemu — pozwala nam to na szybszą diagnostykę i sprawną reakcję serwisu.

01

You complete and submit the application online

W formularzu podajesz dane urządzenia i opis usterki.

02

The service technician contacts you

We will contact you as soon as possible to clarify your request.

03

We confirm the acceptance and act

We confirm receipt of the notification and determine further service activities.

Maintenance request

Tell us the request category and the details of the site and the equipment – this lets us diagnose the issue faster and respond promptly.

full request · ~2 min

Reporting party category

Private individual Business

Request category

Inspection Installation and commissioning Service and repair Spare parts

Contact information

Name and surname *

Email address *

Phone number * key field

Site address *

Substation serial number optional

Applies only to substations manufactured by Elektrotermex.

Content of the report *

Attachments optional

Photos or technical documentation – up to 5 files, max. 10 MB in total (JPG, PNG, WEBP, PDF, DOC, DOCX).

Consents and request terms

I consent to the processing of my personal data by Elektrotermex Sp. z o.o. for the purpose of handling this request and related correspondence, in line with Privacy policy and the GDPR. I accept that for requests made in bad faith, or where no fault is found or the equipment has been used improperly, I may be charged the justified costs of the service call in line with the contract or the price list. I have read the Service Terms and Conditions and accept them in full.

Report a service quickly and conveniently

Service form complete the online application serwis@etx.pl notification by e-mail